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3 min read

1st for Women Home Assist Tips: 6 Emergency Numbers Every Household Should Have


Lifestyle Blog December 24, 2025

By First For Women


Our homes are more than just bricks and mortar. They are the sanctuaries where we raise our families, celebrate milestones, and seek refuge from the world. However, they are also one of the most significant financial investments you will ever make, which is why protecting them is non-negotiable.

 

While Home Insurance provides vital cover for major events like natural disasters, theft, and fire, true peace of mind comes from knowing you have help during the smaller, everyday crises too. That is where the First for Women Home Assist benefit and Guardian Angel on Call come in.

 

Here is how to ensure your household is fully prepared, from having the right insurance cover to keeping the correct emergency numbers on speed dial.

 

1. The First for Women Home Assist Benefit

 

Many homeowners don't realise that their insurance policy can help with common household frustrations. The Home Assist benefit is included at no extra cost with your First for Women Home Insurance policy (subject to policy limits).

 

Instead of scrambling to find a reliable contractor at midnight, this benefit gives you access to professional help for:

  • Plumbing repairs: For burst geysers and blocked drains.

  • Electrical faults: When the power trips or the distribution boards fail.

  • Locksmiths: For broken locks or lost keys.

  • Essential maintenance: Vetted call-out services when you need them most.

 

How it works: simply call the Home Assist line, and we will dispatch a vetted service provider to your home. It’s practical protection designed to save you time, money, and stress.

 

2. Guardian Angels on Call: 24/7 Support

 

Your safety matters—whether you are at home or on the road. Guardian Angel on Call is a 24/7 telephonic service that connects you to trained professionals during a crisis.

 

This service goes beyond standard insurance. Whether you need roadside assistance, trauma counselling, or guidance during a medical emergency, a real person is ready to help. Combined with Home Assist, this ensures you are never truly alone when disaster strikes.

 

3. 6 Emergency Numbers Every South African Should Have

 

Every second counts in an emergency. We recommend saving these numbers on your phone and printing them out for your fridge so every family member has access to them.

Emergency Type

Number

Details

All Emergencies

112

Call from any cellphone to be directed to police, medical, fire, or sea rescue.

Suicide Crisis

0800 567 567

Operated by SADAG. Available 24/7 for anyone in distress or supporting a loved one in need.

Gender-Based Violence

0800 428 428

Immediate, confidential assistance from trained social workers 24/7.

Childline SA

0800 05 55 55

A safe, confidential line for children to report abuse, neglect, or danger.

Substance Abuse

0800 12 13 14

Advice, counselling, and rehabilitation referrals for addiction battles.

Poison Info Centre

082 446 8946

For exposure to poisons, animal bites, or severe allergic reactions.

Tip: Create an "In Case of Emergency" (ICE) contact in your phone so paramedics can contact your next of kin if you are unable to speak.

 

4. Emergency Apps Worth Downloading

 

Technology acts as a lifeline when you can't make a voice call. These apps are highly recommended for personal safety:

  • First for Women Panic Button (Powered by Namola): Free for First for Women car and home policyholders (plus up to five loved ones). It connects you to armed response, police, fire, and rescue at the tap of a button.

  • Namola: One of SA’s most popular safety apps for real-time location sharing and emergency alerts.

  • Find My Friends: Share your location with trusted contacts to ensure family members know you are safe.

  • My SAPS: Report crimes anonymously, locate police stations, and send emergency messages to the police.

 

Why Comprehensive Home Insurance is Essential

 

Home Insurance isn’t just about repairing a roof after a storm; it’s about protecting your lifestyle and giving yourself backup in difficult moments.

 

With First for Women Home Insurance, you get:

  • Comprehensive cover against theft, fire, and storm damage.

  • Free Home Assist for plumbing and electrical emergencies.

  • Guardian Angel on Call for personal safety and trauma support.

  • The Panic Button App for instant help when you need it most.

 

Get Protected Today

Don't wait for a crisis to check your cover. Enjoy women-focused benefits designed to give you the confidence you deserve.

Request your obligation-free Home Insurance quote online today and feel protected every day.

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