Spoiling our Clients

Posted on Wednesday, May 2, 2012

In May 2012, 1st for Women hosted its annual Mother’s Day pamper celebration at Mangwanani African Spa in Johannesburg (Indaba), Cape Town (Zevenwacht) and Durban (Sibaya).

224 women attended these events and once again, it was an experience like no other.

Not only were guests pampered from head to toe with treatments including a renewing African facial, a full body scrub, a royal foot and hand massage, a full body massage and a North African head massage, but were given with goody bags filled with amazing gifts, fluffy bright pink 1st for Women gowns and delicious food.

1st for Women didn’t stop there – a few guests won themselves lucky draw prizes including GHD hair straighteners, Nine West shoe vouchers, designer handbags and Miglio Designer Jewellery.

When the spa day concluded, each guest was bestowed with a deep sense of relaxation and calm. The bliss was evident!

The feedback we have received has been fantastic. For example, a Durban-based customer said:

“My mum and I would like to convey our heartfelt gratitude for the pamper day at Mangwanani Spa that 1st for Women Insurance so kindly sponsored. It was truly heavenly! Both Mangwanani and 1st for Women provided us with a warm welcome and made us feel so special.

Apart from the indulgent spa treatments, excellent food and beverage service and celestial setting, the organisation of the event was on target and the general sentiment of the ladies on the day was so positive. I didn’t know how stressed I was, until I was distressed! I have only had positive experiences when dealing with 1st for Women.

This is a breath of fresh air in an industry that does not enjoy a good reputation. From the informative and helpful advice provided by your call centre consultants, affordable cover and friendly and efficient service, to the many customised benefits you offer your customers -make us feel like more than just a “policy number”. To date I have referred two other family members to 1st for Women Insurance and will continue to be a brand ambassador and spread the word about the excellent customer service experienced.”

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