It can be upsetting to be stranded on the side of the road, which is why we’re there for you when you need us. Whether you require petrol, help changing a tyre, or just some safe company, our Guardian Angels offer roadside assistance.
towing to the nearest approved panel beater/yard after an accident, along with expert collision procedure advice
towing to the nearest dealer after a mechanical/electrical breakdown
A 1st for Women Guardian Angel will wait with you, sort out a flat tyre, and help with a flat battery.
If you need help from one of our Guardian Angels, call 0860 10 42 12.
Directions Assist is a 24-hour helpline that provides direction guidance if you are travelling within the borders of South Africa. Think of it as a telephonic GPS navigation system, and all it takes is a phone call. Clear directions will be given telephonically while en-route or they can be faxed or emailed to you before you begin your journey.
You always consider the well-being of others, so you too deserve benefits that make sure your safety comes first. After a night out on the town or a long road trip, you might want to SMS your loved ones to let them know you have arrived home or at your destination safely. Alternatively, you could use Trip Monitor, which will contact you every 30 minutes to ensure that you are still safely en-route. Should contact be interrupted, a loved one will be informed, and the time and location of last communication conveyed.
What constitutes a roadside emergency?
A roadside emergency is any sudden, unexpected event away from your home. These are events that require immediate and/or urgent assistance to ensure the safety of your vehicle's occupants or to limit/minimise or prevent further damage or loss to your vehicle. The Breakdown Assistance service has a maximum annual limit of three call-outs per insured vehicle.