What is Pre-owned Vehicle Warranty?

Protect your purse from the cost of a car break down, with our Pre-Owned Vehicle Warranty. This product is specifically designed for vehicles with an expired manufacturer warranty or soon to end extended warranty.

This warranty covers the repair and/or replacement of vehicle components in the event of mechanical and/or electrical failure.

 

 

 

 

What is covered?
  • The Pre-owned Vehicle Warranty provides cover for major mechanical and/or electrical failures to the car. Some of the components covered include engine, air conditioner, braking system, clutch, fuel system, electronic ignition and management system. Read more about this on page 8 of the Pre-owned Vehicle Warranty T&Cs.
  • Your car is covered until it is 20 years old or has done 400 000km, whichever comes first (from the date it was first registered).
  • You pay no excess on claims.
Frequently Asked Questions
How do I qualify for Pre-owned Vehicle Warranty?

Your vehicle must meet the below criteria.

  • A passenger, 4x4 or light commercial vehicle with a gross vehicle mass of less than 3 500kg.
  • Have a full-service history in place, as per the manufacturer’s specifications.
  • Is not a taxi, rental vehicle, exotic vehicle, rebuilt vehicle (Code 3), modified vehicle or a vehicle that is or has been used in any form of motoring competition or sport.
  • Is in sound mechanical condition and has a valid roadworthy certificate.
What isn’t covered?

Normal wear and tear isn’t covered by this policy. Services must be kept up-to-date for the policy to remain valid. If the vehicle does nothave an up-to-date service history, it is your responsibility to have the vehicle serviced within 30 days of the policy purchase date. This service must be done in accordance with the vehicle manufacturer’s specification for the age and mileage of the vehicle, at the time.

How do I claim?

To claim on the Pre-owned Vehicle Warranty policy, contact our call centre on 0861 112 564 from Monday to Friday, between 08:00 and 17:00 and one of our helpful consultants will guide you through the process.

 

Please have this information on hand when claiming:

  • Owner’s name
  • Policy number
  • Current odometer reading on your vehicle
  • Nature of mechanical failure/breakdown
  • Address where vehicle can be inspected
  • Service records and/or invoices.

 

Important to note:
All repair work must be authorised in advance and must be carried out by an authorised repairer.

To download your Pre-owned Vehicle Warranty terms and conditions, Click here

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