Thank you for taking the time to get an insurance quote from 1st for Women. We look forward to providing you with insurance specifically designed for women to help keep you safe and make your life easier.

By law, we are required to make specific disclosures prior to the conclusion of a policy. Kindly see below the required information for your records.

Confirmation of our conversation:

  • The following details would have been discussed with you during the telephonic conversation: The type of policy and a general explanation of its characteristics;
  • The nature and extent of policy benefits, including, when the policy commences;
  • Any commission or remuneration that is payable in terms of the policy as well as the basic excesses and the possibility that additional excesses may apply;
  • When claiming we have the option to pay, repair or replace through the supplier of our choice or a combination thereof;
  • With regards to premiums and premiums payable:
  1. Premiums on our policies are payable monthly, on the selected debit order date. If the monthly payment is not received on the selected debit order date, cover will not be provided for that period. From the second month’s due payment, if payment is not made, a 15-day period of grace for payment will be provided, after which we will again lodge for payment;
  2. Annual increase on premiums may be applied with prior notification, taking into consideration the risk profile, claims history and market conditions;
  3. It is your responsibility to give accurate and correct information on all our questions. Failure to do so may negatively impact on any claims that you may have.
  4. Please visit our website for detailed terms and conditions, exclusions and limitations.

Legal and Contact Information:
First for Women Insurance Company Ltd is a Financial Services Provider (FSP) and your Insurer. Our FSP license number is 15261. Our company registration number is 1998/004804/06 and our VAT registration number, 4460228473.
You will find our offices at the following address: Auto & General Park, 1 Telesure Lane, Riverglen, Dainfern, 2191 and if you would like to visit us online, you can go to our website, www.ffw.co.za.

You can also reach us telephonically on 011 853-5500. If you would like to reach a Compliance Officer, please call 0860 999 954 or send an email to compliance@telesure.co.za. The Public Officer could also be contacted on 011 489 4000.

Important facts:
First for Women is an authorised financial services provider authorised for Short term insurance: Personal & Commercial lines products as well as Long Term Insurance, Category A and B products. First for Women holds sufficient professional indemnity insurance cover.

Our consultants, who currently do not meet the minimum experience and/or qualification requirements as set by the FAIS Act, render services under management supervision. We do however assure you that they are fully capable of assisting you. Our representatives earn a once-off commission for the sale of policies.

Not satisfied?
Please take note of the following important contact information if you are not satisfied with the service we provided:

  • Dispute Resolution department: 0860 109 059
  • Short Term Insurance Ombudsman: 011 726 8900
  • FAIS Ombudsman: 012 470 9080

Records of all telephonic or online interactions are kept for your protection and ours. These records will be made available to you on request. Should you have any other questions, please do not hesitate to contact us at Customer care, 0861 339 339.
Consent provided to process information.

Please take note of the following pertaining to the consent you provided for purposes of processing this quote/insurance application:

  • You acknowledge that the sharing of claims and underwriting information (including where applicable credit-related information) between Insurers is essential, and in the public interest, to enable the Insurance and Financial Services Industry to underwrite policies and assess risks fairly and to reduce the incidents of fraudulent claims and/or transactions;
  • You on your own behalf and on behalf of any person you represent (and whose personal information you provided), waive any right to privacy of any insurance or insurance-related information provided by yourself or on your behalf in respect of any insurance policy, quote, query or claim;
  • You consent to such personal information being shared with any other third party where a legitimate purpose (whether for yourself, the Insurer or any third party) exists for the sharing of such personal information.
  • You acknowledge that the personal information may be verified and/or processed for insurance and risk management purposes against any other reasonable and legitimate sources or databases in an attempt to ensure the accuracy and completeness of any personal information provided.

Personal information provided will only be provided for insurance and insurance-related purposes and all reasonable steps will be taken to safeguard the personal information provided to us.
Should the personal information provided be incorrect and you wish to update same, or should you wish to enquire what personal information regarding yourself or those you represent are processed by the Insurer and/or TIH, we recommend that you contact us.

We look forward to you joining us!

Kind regards
1st for Women team

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